This Privacy Policy explains how Sybil Baker – Pranic Healing ("we," "us," or "our") collects, uses, protects, and handles your information when you visit our website, contact us, book a session, enroll in a course, or otherwise interact with our services.
1. Information We Collect
We may collect information that you voluntarily provide to us, including your name, email address, phone number, mailing address, appointment information, course registration details, and other information you choose to provide.
We may also automatically collect limited technical information such as your IP address, browser type, device information, referring pages, and general website usage information.
2. How We Use Your Information
We may use information we collect to:
- Respond to questions and requests.
- Schedule and manage appointments.
- Provide requested sessions, courses, and services.
- Process payments and registrations.
- Send appointment reminders and service-related communications.
- Send information you have requested from us.
- Improve our website, services, and customer experience.
- Maintain security and prevent fraudulent or unauthorized activity.
- Comply with applicable legal obligations.
3. SMS Messaging and Consent
If you choose to provide your phone number and expressly opt in to receive text messages from us, we may use SMS to communicate with you regarding appointments, services, courses, inquiries, and other information you have requested.
Message frequency may vary. Message and data rates may apply. You can opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us using the information provided on this website.
SMS consent is not a condition of purchasing any goods or services. We do not sell or share your mobile phone number or SMS consent information with third parties for their own marketing purposes.
4. Information Sharing
We do not sell your personal information. We may share information with trusted service providers who assist us in operating our website, scheduling appointments, processing payments, sending communications, or providing our services.
These providers may only use information as necessary to provide services to us and are expected to protect your information appropriately.
We may also disclose information when required by law, legal process, court order, or when reasonably necessary to protect our rights, users, property, or safety.
5. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
6. Payment Information
Payments may be processed through third-party payment processors. We generally do not directly store complete credit card or debit card numbers on our website.
Payment processors may collect and process payment information according to their own privacy policies and terms.
7. Cookies and Website Technologies
Our website or third-party services used on our website may use cookies, pixels, analytics tools, or similar technologies to remember preferences, understand website usage, improve functionality, and measure website performance.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
8. Your Choices and Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to request access, correction, deletion, or information about how your information is used.
To make a privacy-related request, please contact us using the contact information provided below.
9. Mobile Information Sharing Statement
Mobile information, including phone numbers and SMS opt-in information, will not be sold or shared with third parties for their own marketing or promotional purposes.
Information may be shared with service providers when necessary to deliver the communication or service you have requested, subject to applicable privacy and security requirements.
10. Children's Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page.
Your continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy to the extent permitted by applicable law.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Sybil Baker – Pranic Healing
Email:
[email protected]